Frequently Asked Questions

In the latest design section, you can find world-class quality embroidery designs with full categories of your choice.

https://embdesigntube.com/latest-embroidery-design

Currently, we have more than 15 categories available with all different stitch styles & latest embroidery patterns & ready to use with the computerized embroidery machine.

The below points help you to find the best embroidery designs.

A. Full design information like Stitches/Points, Thread Colors, Height, Width, Design Type, Design File Format, Head Interval or Area, Verified / Tested, Sub-designs Info.

B. Best Stitch Quality

C. Image Preview With Best Thread Color

D. We Provide Free Software Based Design Splitting Services*

E. Free File Format Convert

F. Free Pre-Order Hoop Testing

If you need any other format design, we can always provide that to you. Sometimes, you might need a single head embroidery design or your hoop is smaller, at that time, we can provide you the same design, split into multiple parts according to your hoop size and requested file format.

Under bulk download, you can see a video preview of the designs in each package. If you think you are not in the budget for the latest designs, you might want to try this package. You will get designs in bulk instead of buying specific ones according to your choice.

We launch this bulk package each month. The quality of the design may be compromised as compared to the latest design section. However, you still can use these designs according to your requirements. We don’t offer FREE splitting and converting to another file format in this package.

• Login/Sign up required.
• Send us your requirements with measurement details.
• We will send you a design order quotation with an order processing time limit.
• Make Payment.

We will send the following details:

1. Measurement outline draft according to your desired File Format if needed.
   
2. Actual size image for print on paper for scale embroidery area.
3. Hoop size testing if required.

After getting confirmation from your side, we will start to work on your draft to fill the embroidery.

We are sending you an embroidery-filled draft to check the following details:

1. Thread Color
   
2. Embroidery Figure Shape
3. Embroidery Figure Arrangement

After getting confirmation from your side, we will start work on your final design punching.

We will send you the Final Design after completing the punching.

Enjoy Embroidery !!!

First of all, we understand your requirement & make (FREE OF COST) a simple outline draft to check your measurement/embroidery area & compatibility of our design with your machine. We can provide you with a revised frame draft so that we avoid modification charges after your hoop approval.

We test your machine for the supported file format. (FREE OF COST)

Here are some reasons why we take charges if your requirement changes.

We have to re-create the designs, that consume our design team’s human hour.

When we re-create designs according to your requirement we have to re-punch the designs & again quality check for better service as our company promise.

Hope you understand why we charge for changes or modifications in any designs.

Some common file formats that work with all machines are DST, PES, JEF, XXX, HUS, and DSB.
File format conversion is very dependent on the embroidery area, number of stitch & thread colors.

When you have single head embroidery machine and want to use our big embroidery designs in small hoop size, we offer free hoop testing for our customer to check your machine’s maximum embroidery area.

When we test it we require some information like

1. your machine’s brand name & model number
2. biggest hoop size (height & width)
3. machine’s supported file format

Then after we send 4(four) size of square embroidery designs in your machine’s supported file format,

Example, if your machine size is 200mm X 300mm and file format is PES, we send 4 designs like
       A.200mm X 300mm.PES
       B.190mm X 290mm.PES
       C.180mm X 280mm.PES
       D.170mm X 270mm.PES
The A is bigger size and D is smallest size, when you get this mail try which is size is best for your machine embroidery area and reply us with i,e A. 200mm X 300mm.PES is best for you, so we save your provided size for your future embroidery project.

Why?

We know 1st time hoop testing of little bit time consuming process, but if we have complete your hoop testing and we know your machine’s file format and working area this process will save our time when we want to split your designs and when you order custom embroidery design. It’s save our future time & we can give you quality service.

We use third-party payment gateway of atom & PayPal

We accept payment via
Debit(ATM) Card
Credit Card
Net Baking
Direct Bank Transfer (NEFT / IMPS)

As you know when you place the order on embdesigntube.com and make payment successfully we available your purchased embroidery design/s in a download section for download it and use it in your automatic computerised embroidery machine.

Here we give you the software link that extract embroidery designs from our provided zip file,
Here are two links, check your operating system for is it 32-bit or 64-bit,
if 32-bit click here,
for 64-bit click here

Download as per your operating system and use this app to extract our embroidery designs.

Free Hoop Testing - Frame Size & Design File Format
Login & download free embroidery designs for testing your machine hoop by click this link https://embdesigntube.com/myAccount/preferences

Available machine's hoop size with 4 different size like Size-A, Size-B, Size-C, Size-D

Everyone knows PayPal payment is secure and reliable for all in the world, so we give the below link for how you can signup and use PayPal to make payments on embdesigntube and all other PayPal payment-supported platforms.

click the below link that has already been published on paypal.com

https://www.paypal.com/in/webapps/mpp/account-selection

feel free to contact us if you face any problems during account opening on PayPal.

!!! have a good time !!!

1. Automatic software base splitting

Automatic splitting is software-based splitting. A jump at a specific interval is expected and output will not be as Quality as good. Sometimes you see the overlapping of designs piece when you digitize the design on cloth. You need to be sharp and experienced if you avail this splitting from us.

Since this is software-based splitting, we can offer you a discount on this splitting if designs are 25+ quantities, since it requires less human involvement as compared to manual splitting.  But again, if you believe in quality products, you should always opt for manual splitting.

Please refer to the below image for a better understanding.

2. Manual splitting
Manual splitting includes the figure cut down based on your machine’s hoop size. An entire piece of the figure will be split and helpful to adjust multiple parts in a single frame. It will be a quality design with good punching to avoid unwanted jumps.

PS: Manual splitting is time-consuming and costly, as it takes human involvement. Hence we can’t offer any discount or offer in manual splitting.

Once you have purchased designs from your cart, you will be able to track your purchaed products list from Order History page from your account.if you want to download the products you purchased, you can download it for maximum 10 times from Download section from your account.

If you have repeatedly submitted the products that do not comply with our guidelines, your seller account will be temperory disabled. It will be enable for maximum 3 times by admin on seller's request. On repeated violating seller guidelines, your seller account will be permanently disabled and your submitted products will also deleted from our website.

If you are facing any issue like disconnection / internet connection failure. In such case we will allow you to download your purchased product up to 10 times from Download Section of your account. You can check with your bank/credit card/debit card for amount debited. If there is any debit you see from your account, and you are unable to see download link, please contact us.We will help you to provide you download link/refund process.